REPLACEMENT, RETURN, WARRANTY BENEFITS AND CLAIMS
Any complaints related to defective goods and / or incomplete services must be exclusively submitted by the customer by e-mail to: email@example.com
It is the customer's responsibility to check the goods upon receipt. In principle, all items returned incomplete, damaged or soiled will not be taken back. The shipping costs, in case of a return of the goods , are paid by the customer.
The legal conditions apply in accordance with art. 201 CO.
Conditions for return
- Items that are not intact, dirty and that have suffered damage attributable to the client in general are not accepted for a refund.
- Returns are possible within 14 days of receipt of the item
- Only items packaged in their original packaging and not used and which are clean, intact and without damage, with a label and/or proof of purchase are taken back.
- In the case of returning the goods, the shipping costs as well as the shipping risk are borne by the customer.
Unless otherwise mentioned, the warranty is 24 months